Responsible gambling · Québec 18+
Keeping a casino evening an evening
Where to get help in Québec and Ontario, how self-exclusion works with Loto-Québec, and a few plain rules for anyone who decides to spend an hour at the tables.
Who to call
| Where you are | Service | Contact |
|---|---|---|
| Québec | Gambling: Help and Referral (Jeu : aide et référence) — free, confidential, bilingual, 24/7 | 1-800-461-0140 · Montréal 514 527-0140 · aidejeu.ca |
| Ontario | ConnexOntario — gambling, mental health and addiction services | 1-866-531-2600 · connexontario.ca |
| Anywhere in Canada | Responsible Gambling Council — information and links to help | responsiblegambling.org |
Gambling: Help and Referral · ConnexOntario · Responsible Gambling Council
Loto-Québec's programme
Loto-Québec lets you exclude yourself voluntarily from its casinos and gaming halls — including the Casino de Mont-Tremblant — for a period of three months to five years. Online, it offers breaks of 1 to 89 days and self-exclusion from its online gambling site for three months to five years. Details and the enrolment steps are on its self-exclusion page.
Who may enter
In Québec, casinos admit adults 18 and over, and at Mont-Tremblant that includes the bar and the restaurant. Ontario and British Columbia set the age at 19. Anyone who appears to be under 25 may be asked for government photo ID at Mont-Tremblant.
If you decide to play
- Decide the amount before you leave the room, and leave the cards behind.
- Decide the time too — the casino shuttle's half-hourly timetable makes a natural one.
- Treat what you spend as the price of the evening, like a concert ticket; do not count on getting it back.
- Never try to win back what you lost. That is the moment to take the shuttle.
- Do not play to escape a bad day, and not after a long après-ski.
- Talk to someone if it stops being fun; the lines above are for exactly that.
When a pastime is turning into a problem
Spending more than planned, more often; hiding it; borrowing to play; feeling restless when not playing; playing to recover losses; friends or family worried. One of those is a reason to pause, several a reason to call. Help lines are not only for the person who plays: relatives can call too.
What we do and do not do
We describe the casino neutrally: what it has, its hours, its rules. We publish no bonuses, promotions, jackpots or game tips, and we link to no gambling site, online or otherwise. Québec's regulator for gaming is the Régie des alcools, des courses et des jeux; Loto-Québec runs the province's casinos.
Where these facts come from
Pages read on 15 November 2026 unless a different date is given in the text.